Faqs
Our bundled packages do not allow for substitutions. If our packages don’t fit your needs, our “a la carte” options are added together to create your combination of services and total price.
Yes, we carry a $2,000,000 liability policy and have our certificates ready to submit to your venue of choice.
Our deposit is 50% of the total balance.
No, we never charge to set up or break down! This is a free service that comes along with any booking.
Not at all! We offer any of our services individually.
Our team is ready to play along side of your live musicians. Live musicians must provide all their own equipement. Our DJ/MCs perform during the musician’s breaks and all formalities throughout the event.
We are 100% self-sufficient and bring all the equipment we will need. All you need to supply as the client is an electrical outlet for us to run off of.
Of course! We are more than happy to have you sit down and discuss the details of your event with our DJ. In fact, we recommend this in order to make you feel more comfortable knowing who will be arriving on the day of your event.
Our DJs always dress accordingly, for weddings and other formal events, the DJ will be in formal attire. For nonformal events, DJ will be in company polo.
We have anything and everything. We cater to all ages and tastes. Weddings bring families of different backgrounds and ages together so we are prepared with anything from Top 40s, 70s, 80s, 90s, Hip Hop, Country, Spanish, Freestyle, Participation, and more. We also have different music genres such as classical, instrumental, easy listening, jazz, acoustic guitar, and more for more subtle moments such as cocktail hour and dinner. We also cater to different cultural-specific songs (Bar/Bat Mitzvahs, Quinceaneras, Tarantella, etc).
Although vendor meals are appreciated they are not expected or required. If meals are supplied and a head count is required, this is based on the size of your package. The range of staff members ranges between 2-5
We require a minimum of 2 hours to set up and 90 minutes to break down
Important Notes
We recommend setting your official start time to match the arrival time of your first guests. All setup should be completed before guests begin to arrive to ensure everything is ready, avoid the appearance of being late, and eliminate any potential safety concerns from moving equipment during guest arrival.
Example: If your invitations list a 5:00 PM start time, consider setting your start time to 4:00 PM. We strongly encourage playing prelude music before the ceremony begins to create a welcoming atmosphere as guests arrive.
Our team arrives in a truck towing a trailer, and we request accommodation for trailer parking. Our additional staff will arrive in separate vehicles, and we may require parking for up to 3 additional vehicles. Please get in touch with us to confirm the number of vehicles for your specific event.
We request ramp or elevator access to any places where our equipment will be set up. Due to its weight, our equipment arrives in various cases that are wheeled in. If set-ups are required to go up/down stairs or up on a stage, an additional fee of $200 will be charged. Stages and stair accommodation may only sometimes be possible. Please contact us if your event requires equipment to be carried onto a stage or carried up/downstairs.
Gratuity is not required but always appreciated. You may tip ahead of time or on the day of the event if you choose so, and it will be split amongst the staff that attends your event
A separate room/area to store excess equipment is appreciated. If no space is available, our team will reload all empty cases back into our trailer; however, please note that said trailer must remain in place until our set-up is complete, at which point it can be parked elsewhere. When possible, parking as close as possible to the DJ booth is recommended in case our team needs to access our trailer for any backup equipment required during the event.
To avoid circuit breaker blowouts, we require a minimum of TWO 20-amp circuits dedicated to our equipment. Larger setups may require additional circuits. For a total number of circuits, please get in touch with us. Check with your venue for electrical mapping, and if they cannot provide one, our team can do a site electrical assessment at an additional cost.
If the event is outdoors, we require an overhead cover. Our equipment cannot be exposed to direct sunlight, heat, or moisture. If the venue or the client does not provide overhead coverage, My Event Pros can provide overhead coverage at an additional cost.
We require your timeline to be finalized 30 days before your event to give us time to review and prepare. If you are working with a third-party coordinator or anyone else contributing a timeline of events, please have them get us this information by this time. We want to avoid being contacted by anyone involved in the planning process the night before. It is best to have all your vendors ahead of the curve to prevent any miscommunications leading to errors. We want to eliminate any room for error by allotting ample time to prepare for your event.